Field Service Mechanic with Welding/Fabrication
Job Description
Job Summary:
Provide prompt and efficient service as authorized by the customer and as assigned by the Service Supervisor. Enhance the company image and reputation in the field. Establish the company as THE source for service and parts. On delivery of a machine, assembling, if necessary, perform inspections, train operator in machine operation, its functions and capabilities. Make routine calls performing prompt and satisfactory repair or replacement services.
Duties/Responsibilities:
Education and Experience:
Provide prompt and efficient service as authorized by the customer and as assigned by the Service Supervisor. Enhance the company image and reputation in the field. Establish the company as THE source for service and parts. On delivery of a machine, assembling, if necessary, perform inspections, train operator in machine operation, its functions and capabilities. Make routine calls performing prompt and satisfactory repair or replacement services.
Duties/Responsibilities:
- Consult with Service Supervisor to plan effective work and travel schedule, giving priority to customer need, considering location of machine and availability of parts.
- Diagnose malfunctions. Make repairs and/or replace worn and defective parts. Install new assemblies, adjusts devices and controls to correct malfunctions and to keep machines in operating condition.
- Arrange for facilities to perform repair work (usually on customer premises).
- Inspects, operates, and tests machines on initial delivery. At specified inspection intervals and on completion of any repair work to ensure proper functioning of equipment and its components.
- Reports to Service Supervisor.
- Increase technical skills through attendance at company-sponsored vocational schools, annual training meeting, and reading of technical literature.
- Maintain a neat, personal appearance and keep the service truck in a clean, polished, and orderly condition.
- Experienced or advanced servicemen will be expected to train new servicemen or to supervise a team of servicemen in the assembling or servicing of large units or in a joint effort on large repair jobs.
- Excellent verbal and written communication skills.
- Basic computer skills required.
- Valid driver’s license and a good driving record.
- Must be DOT certifiable. (Must be 21 years of age to be DOT certified).
- On occasion will stay overnight at out-of-town locations.
- Must pass the FSM pass the AWSD14 Welding Test.
Education and Experience:
- Some vocational or formal schooling in hydraulics and diesel engine repair.
- Three years on the job experience in diesel mechanics and hydraulics. Schooling in these fields could substitute for some of the job experience.
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