Customer Service Rep in Elephant Butte, NM
Job Description
Mid Cal labor Solutions is currently looking for a Customer Service Representative for open position in Elephant Butte, NM.
This is a Temporary position. This will start immediately after background and drug screen is cleared.
Qualified candidates must have the requirements listed below to be considered-
ESSENTIAL FUNCTIONS:
- Accurately balance and complete a daily cash report
- Takes customer orders and provides high-quality customer service as necessary
- Assists customers in person and by phone, addressing questions regarding billing, payments, conservation
- Enters data into the computer as required with speed and accuracy
- Performs a variety of routine clerical work, including filing, scanning, and collections, processing payments, scheduling appointments, and compiling reports
- Operates standard office equipment, including word processing equipment as assigned; may perform duties on computer spreadsheet programs
- Performs major cashiering duties, including taking payments in person, processing credit card payments, balances individual cash drawers, and prepares bank deposits
- Edits meter reading, writes and resolves service orders, folds, and stuffs bills as requested
- Updates customer accounts as needed
- Corresponds with customers regarding metered billing status
- Scans and saves service orders files customer and system service orders
- Participates in the Company's Continuous Improvement Process
- Performs work on-site in the assigned office location
- Performs other similar duties as assigned
Required Knowledge, Skills, and Abilities:
- Account skills for compiling adjustments and completing deposits
- Fast and accurate data entry skills
- Proficient with Outlook, Microsoft Word and Excel
- Proficiency required in handling and balancing cash
- Knowledge of English usage, spelling, grammar, and punctuation
- Knowledge of office methods and equipment, including filing systems
- Knowledge of principles and practices of customer service
- Ability to operate a personal computer and other office equipment
- Ability to manage multiple tasks accurately and with good humor
- Ability to take initiative to address and resolve problems
Pay Range: $18 - $20
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Discover exciting job opportunities in Belen, New Mexico! Nestled in the heart of Valencia County, Belen offers a unique blend of Southwestern charm and endless growth potential. With its proximity to the majestic Rio Grande, the historic Harvey House Museum, and the annual Valencia County Fair, Belen provides a rich tapestry of cultural experiences for residents and visitors alike. Consider launching your career here and explore the job listings in this dynamic region filled with art galleries like the Belen Art League, theaters like the historic Eagle Drive-In Theatre, and outdoor adventures at the Whitfield Wildlife Conservation Area. Join us in embracing the vibrant community spirit and endless possibilities that Belen has to offer!
