Mid-Cal Labor Solutions
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https://www.midcallabor.com/
https://www.midcallabor.com/
USD
25
HOUR
true
Mid Cal Technical is currently looking for an Associate Customer Service Representative in Chico, CA.
This is temp position.
Will start immediately after background and drug screen is cleared.
Pay Range: $25 -$ 26
ESSENTIAL FUNCTIONS:
MINIMUM QUALIFICATIONS:
Customer Service Representative in Chico, CA.
2222 Dr. Martin Luther King Jr. Pkwy Chico, CA 95928 US
Job Description
Mid Cal Technical is currently looking for an Associate Customer Service Representative in Chico, CA.
This is temp position.
Will start immediately after background and drug screen is cleared.
Pay Range: $25 -$ 26
ESSENTIAL FUNCTIONS:
- * Provide customer service via all communication channels (written and verbal) addressing customer requests or inquiries concerning services, water quality and billing concerns.
- * Schedule field representatives for service calls, including turning off/on services, and respond to water quality and service disruptions.
- * Organize and schedule service delivery, billing, and collections.
- * Document work orders, respond to customer emails and update customer accounts.
- * Perform tasks associated with the daily, monthly, and all associated reports to ensure accurate accounting of operational activity.
- * Provide customers with information regarding Company programs and services.
- * Communicate with outside agencies and departments for service efforts.
- * Communicate between regional customer support center and local districts.
- * Process customer service paperwork as necessary
MINIMUM QUALIFICATIONS:
- An Associate Customer Service Representative must be able to:
- * Communicate effectively with their supervisor, co-workers and the public.
- * Have the ability to perform basic mathematic functions, calculate figures, and reconcile account information.
- * Must be proficient in computer skills including Microsoft Office.
- * Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- * Must have strong reading and writing skills are required.
- * Must possess a high school diploma or equivalent.
- * Clerical experience is required and must be shown in previous work history on up to date resume.
- * Must be able to effectively communicate billing protocols procedures, special programs and general field service delivery protocols.
- * Must be able to demonstrate the ability to prioritize assignments and work in order of urgency and sensitivity.
- * Must be able to report to Office daily (NO Remote available)
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Discover exciting job opportunities in the vibrant area surrounding Chico, California! Nestled in the picturesque Butte County, Chico is a hub of growth and opportunity, making it the perfect place to kickstart your career. Known for its charming downtown area with local boutiques, art galleries like the 1078 Gallery, and delicious farm-to-table cuisine, Chico offers a unique blend of culture and endless outdoor adventures. With proximity to Bidwell Park, Sierra Nevada Brewery, and the beautiful Chico State campus, this region promises a fulfilling work-life balance like no other. Don't miss out on the chance to pursue your dream career in Chico – check out our job listings today!
